Starbucks plans AI-powered personalized digital menus at drive-thrus
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Starbucks CEO Brian Niccol announced plans to explore AI-driven personalized digital menus at drive-thrus during a recent earnings call. This initiative aims to recognize customers as they arrive and streamline the ordering and payment process. The announcement marks a potential shift in how Starbucks enhances customer experience using AI technology.
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Originally published by theverge